Jackpot City Casino Review 2026
2,600 games from 14 providers. 96.1% median RTP. 100% up to $1,600 over 4 deposits.
2,600
Games >45%
96.1%
RTP >53%
N/A
Crypto
8.3/10
Safety >85%
55
Perf >32%
28yr
Operating
Our Verdict
Jackpot City at a glance — strengths and weaknesses
Jackpot City is an average online casino scoring 6.87/10 overall. With 2,600 games from 14 providers and 96.1% median slot RTP, it delivers a competitive gaming experience. Best suited for US players who value local currency support.
Strengths
Weaknesses
Jackpot City has been online since 1998 — that's 28 years. The MGA license and eCOGRA auditing give it more regulatory backing than most offshore sites. Our US score: 6.87/10. The trust category (8.8) carries the rating. Withdrawals (5.5) drag it down hard: a 48-hour reversal window, 12-hour pending phase, and no weekend processing. If you can live with slow cashouts and a dated interface, the longevity and licensing are real. If speed matters, this isn't it.
Game Library
2,600 games from 14 providers
2,600gamesTop 55%
A library of 2,600 desktop titles (2,300 mobile) from 14 providers. 88% mobile availability. Missing: Legacy Microgaming Flash titles, some progressive jackpot variants
1,850
Slots
350
Table
260
Live
140
Other
14
Providers
2,600 games, which puts Jackpot City below average in pure count. The Games Global (Microgaming) network makes up the backbone — 72% of the library comes from tier-2 providers in that ecosystem. Evolution handles live dealer (260 tables). Only 14 providers total, so the variety feels narrower than competitors running 50+. Desktop-to-mobile coverage: 88%, with legacy Flash-era Microgaming titles accounting for most of the missing 12%.
RTP — 96.1% Median
Return-to-player analysis and transparency
RTP available in-game help for most titles. No lobby-level RTP display. eCOGRA publishes monthly aggregate reports.
Median slot RTP: 96.1%. The 80th-percentile range is 95.0% to 97.0% — tighter than most, which reflects the Microgaming-heavy library. 55% of games beat the 96% threshold, but 16% fall below 95%, one of the higher proportions we've recorded. Table games: 97.5%, live dealer: 97.3%. eCOGRA publishes monthly aggregate reports, which adds a layer of accountability most Curacao-licensed sites don't have.
Welcome Bonus
100% up to $1,600 over 4 deposits
100% up to $1,600 over 4 deposits
True Cost Calculator
$112,000
Total Wagering
$1600 × 70x
$4,368
Expected Loss
3.9% house edge
$-2,768
Net Value
bonus − expected loss
93.3h
Time to Clear
$2/spin, 600 spins/hr
Clearing costs ~$2768 more than the bonus is worth — treat as entertainment
Game Contributions
Ongoing Promotions
$1,600 spread across four deposits at 100% match. No free spins. The 70x wagering requirement is among the highest we track, and you only get 7 days to clear it. Max bet during wagering: $6.25. Slots count 100%, tables 8%, live is excluded. Expected value calculates to -$2,880. This bonus exists to retain deposits, not to give players an edge. Monthly ongoing value is minimal at around $30.
Withdrawals
Speed, limits, and payment methods
Crypto
N/A
Top 100%
E-Wallet
1440m
+191.2Bank
5d
+1Withdrawal Pipeline
Payment Methods
| Method | Deposit | Withdraw |
|---|---|---|
| Ach | ✓ | ✓ |
| Visa | ✓ | ✓ |
| Mastercard | ✓ | ✗ |
| Skrill | ✓ | ✓ |
| Neteller | ✓ | ✓ |
| Paysafecard | ✓ | ✗ |
| Muchbetter | ✓ | ✓ |
| Ecopayz | ✓ | ✓ |
| Bank Transfer | ✗ | ✓ |
Tested: 2026-01-20
8 payment methods. ACH deposits and bank transfer withdrawals are available for US players, which puts Jackpot City ahead of many offshore competitors on the fiat banking side. No crypto. The withdrawal timeline is slow: 12 hours pending, 8 hours processing, then 24 hours for e-wallets or 5 business days for bank transfers. The 48-hour reversal window means your withdrawal request can be canceled during that period. $4,000 daily limit, $25,000 monthly. No weekend processing.
Mobile — Grade B
Performance, apps, and Core Web Vitals
B
Lighthouse Performance
55/100 (avg 57.4) Top 68%
Core Web Vitals
| Metric | Value | Status |
|---|---|---|
| LCP | 4.3s | Poor |
| CLS | 0.19 | OK |
| TBT | 640ms | Poor |
| Page Weight | 5.6MB | Poor |
| Touch Targets | B+ | Poor |
Device Load Times
Audited: 2026-01-18
Native apps for iOS (4.6 stars) and Android (4.3). No PWA. The app experience is functional but dated — Lighthouse scores 55/100. LCP at 4.3 seconds is slow. CLS at 0.19 is poor by modern standards. The page weighs 5.6MB, which explains the 6.9-second load time on budget Android over 4G. Games take 4.8 seconds to load on flagship phones. Data consumption runs high: 75MB/hour for slots, 840MB/hour for live dealer.
Reputation — Established
Trust scores across major review platforms
Casino Guru
8.3/10
Top 15%
Trustpilot
1.8/5
4,500 reviews
AskGamblers
7.6/10
140 complaints, 79% resolved
N/A/5
0 reviews
“Trustpilot reviews skew heavily negative — typical for legacy casinos at this volume. Withdrawal speed is the number one complaint everywhere. The 48-hour reversal window causes friction with winners. No fraud or payout integrity patterns in the data. AskGamblers resolution rate is reasonable given the volume.”
28 years of continuous operation and an estimated 200,000 monthly players. Casino Guru: 8.3/10. Trustpilot paints a grim picture at 1.8/5 from 4,500 reviews — but that's standard for high-volume legacy casinos where angry players leave reviews and satisfied ones don't. AskGamblers: 7.6/10 with 140 complaints, 79% resolved. The complaint pattern is consistent: withdrawal speed. Not integrity, not rigging, not stolen funds — just slow cashouts. Licensed by MGA and Kahnawake (MGA/B2C/145/2007).
Frequently Asked Questions
Common questions about Jackpot City Casino for US players
Jackpot City has a Casino.Guru Safety Index of 8.3/10, a Trustpilot score of 1.8/5 from 4,500 reviews, and has been operating for 28 years. The trust tier is "established" with an estimated 200,000 monthly active players.
Play Responsibly
This review contains approximate data for testing purposes. Gambling involves risk. Never wager more than you can afford to lose. Gambling problem? Call the National Council on Problem Gambling at 1-800-522-4700 or text HOME to 741741.